The increased sophistication and rapid growth of online fraud continues to be a challenge. These scams appear in many forms, as noted below.
Through the use of fraudulent emails, internet thieves attempt to "phish" for your confidential information. They attempt to steal this information from you by means of "pop-ups" or emails with internet links to deceive you into disclosing sensitive information (such as bank account numbers and Social Security numbers).
Often the email appears to be from a trusted source (such as your bank) and directs you to a "spoof" Website that requests you to divulge sensitive information or even ask you to call a phone number and provide account information. But the Website is a fake.
Malware, short for "malicious software," includes viruses, spyware and Trojans that are designed to infiltrate or damage a computer system. Malware is often used to steal personal information and commit fraud. There are several easy ways to minimize the risk of malware:
Vishing is the criminal practice of using social engineering over the telephone system, most often using features facilitated by Voice over IP (VoIP), to gain access to private personal and financial information from the public for the purpose of financial reward.
Typically, when the victim answers the call, an automated recording, often generated with a text to speech synthesizer, is played to alert the consumer that their credit card has had fraudulent activity or that their bank account has had unusual activity. The message instructs the consumer to call the phone number provided immediately. The same phone number is often shown in the spoofed caller ID and given the same name as the financial company they are pretending to represent.
When the victim calls the number, it is answered by automated instructions to enter their credit card number or bank account number on the key pad. Once the consumer enters their credit card number or bank account number, the visher has the information necessary to make fraudulent use of the card or to access the account.